Service and Support
On-site diagnosis, on-site maintenance and service support, repairable bars and after-sales support: Statikcell is your single point of contact for static electricity problems.
On-site diagnosis
We assess the static problem on your line, together with the material, machine and process conditions. Identifying the point where the problem arises is a prerequisite for putting the right equipment in the right place. Where necessary, we take measurements to determine the level and polarity of the charge.
On-site maintenance and service support
We provide on-site maintenance and service support for your installed antistatic equipment. The emitter pins of antistatic bars and ionizers become contaminated over time and ion output decreases; regular maintenance keeps the equipment working efficiently.
Repairable antistatic bars
Every part of a Statikcell antistatic bar can be disassembled. If a bar fails, you can have it repaired instead of replacing it.
After-sales support
We stay by your side after the sale. For any questions that arise after installation and for service requests, you can reach us via the form, by phone or on WhatsApp.
Frequently asked questions
My antistatic bar has failed. Can it be repaired?
Yes. Because every part of a Statikcell antistatic bar can be disassembled, a faulty bar can be repaired.
Do you provide on-site service?
Yes. We provide on-site maintenance and service support for your installed equipment. Send us your request via the form, by phone or on WhatsApp, and we will schedule a suitable time together.
How long does it take to receive a quote?
We respond to quote requests by e-mail or phone within 2–3 business days.
Tell us about the static problem on your line
Share the material type, line width and speed, and we will work out the right solution together. We respond to quote requests within 2–3 business days.